Education
MA Service Design, Royal College of Art
- Apply service design methods to influence, transform complex systems to deliver positive impact, innovative business and social outcomes.Collaborate and lead transformation change
- Engage and create responses to changes and trends in technological, societal and business contexts2024-2025, London,UK
Architecture (RIBA PartII), Royal College of Art
Architecture (RIBA PartI), Newcastle University
2023 – 2024, London, UK
2018 – 2021, Newcastle, UK
Experience
Service Designer, Imperial MBA (RCA Apprenticeship)
Collaborated with Imperial MBA to develop an AI-integrated 3D printing platform, enabling users to create printable models through voice, sketches, or images. Led user research, service ecosystem design, and cross-department collaboration.
Partnered with Imperial AI/ML to study the feasibility of converting voice, sketches, and 2D images into 3D models.
Conducted market research, interviewing users on 3D printing frequency, costs, adoption reasons, and learning curve.
2025.02 – 2025.06, London, UK
Service Designer, EY Seren (RCA Apprenticeship)
Collaborated with EY Seren to leverage AI in Closing the Empathy Gap, Developing a Dialogue-Driven AI for managing budget for newlyweds in debt.
Conducted literature and user research to uncovered emotional triggers in debt scenarios through research, conceptualised the "Book of Agreement" to empower mutual understanding and agreement-building.
Engineered an AI-driven prototype to evaluate couples' financial habits through game simulation scenarios, dynamically generating a "Book of Agreement" to promote transparent communication and long-term adaptability
Integrated the AI agent system into a couples' financial management app, created interaction prototypes, conducted user testing and diagnosed scenarios and emotions where couples trusted on AI-driven decisions
2024.10 – 2025.02, London, UK
Product Researcher Intern, XKool
Optimized AIGC Generation and User Experience; Spearheaded Modular Design Platform Development with Algorithm Support and Cost Optimization
AI Product Research (Xkool AI Cloud)
Engineered training data pipelines by collecting datasets using Excel, establishing labeling standards for typical architectural types, and designing and testing prompts, resulting in significantly enhancing image generation accuracy from 25% to 90% and diversity with a streamlined collaboration with designers to iteratively refine outputs.
Multi-Robot Collaboration Simulation Framework (Robotic Construction for Extraterrestrial Environments)
Developed a reinforcement learning framework with PPO algorithms for robotic collaboration in extraterrestrial construction, integrating modules for energy, habitats, and maintenance
Project Research and Coordination (Huawei FDC Data Center Construction Cloud):
Collaborated with Huawei’s data centre team and cross-disciplinary experts, align technical goals, and leverage Xkool’s capabilities, delivering a SAAS prototype for modular design, editing, review and construction guidance.2023.03 - 2023.08, Shenzhen, China
Interior Designer, Muland Interior Design Studio
As an interior designer, managed the entire project life cycle from concept design to construction completion, coordinating multiple parties (BeStar Coffee, Uncle Q) to ensure on-time delivery of high-quality spatial design solutions.
Managed and delivered 12 interior design projects, including 8 projects throughout the entire design and construction phases.
2022.07 - 2023.02, Shenzhen, China
Social Media Founder, RedNote Media Operation
As a social media operator, managed post design-related content (User-Centre Design) with current design trends. Now reaching 2.1k followers with 31k likes.
l Analyzed user preferences via Red Note analytics Created data-driven design content (e.g., tips and showcases), refining strategies based on audience feedback to boost interaction rates and utilized GPTs to automatically tailor engaging design content
2021 - Present
EXHIBITION & COMPETITION
RCA Grand Challange, Shortlisted(Top 10 among 118 Teams), 2025
Milan Salone Design Week x RCA (Exhibition),2024
International Competition for Landmark Buildings of Quzhou (Group Work), 2023
Community 2050 Competition, (Group Work), First Prize with 1,200€, 2022
Velux Photography, (Individual Work), Honorable Mention, 2021